Terms & Conditions

General

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Use of this site and the placing of an order on this site acknowledges your acceptance of the terms and conditions below.

If there are any errors on this website The Kindred Co Pty Ltd maintains the right to refund part or all of your order prior to despatch.

Vouchers Discount Codes

Voucher discount codes cannot be used in conjunction with other discount codes, special offers and promotions. Vouchers are non-transferrable, and cannot be resold, or exchanged for cash. Exchange and refunds are valid on full priced and selected sale items at 20% off only.

Clearance sale items are non returnable.

All care is taken to ensure stock is available for all items showing as being available on the website. In the rare instance of an item not being available customers will be refunded the full cost of the order.

Fulfillment of and shipping of any order is at the absolute discretion of The Kindred Co Pty Ltd. Further The Kindred Co Pty Ltd reserves the right to cancel any order, for any reason at anytime.

By purchasing an item/s on this website the customer agrees:

Delivery delays caused by factors beyond our control will not render The Kindred Co Pty Ltd liable for any loss suffered by the customer and does not constitute a reason for the customer to cancel the order and seek a refund.

The Kindred Co Pty Ltd will not be held liable for any loss suffered by the customer as the result of the cancellation of any order by The Kindred Co Pty Ltd

No compensation will be paid in the case of any fault, error, omission or for the cancellation of any order.

Payment

GST is included in the purchase price

We accept payment via VISA, MasterCard (your card will be debited at the time of order ) and Afterpay.

Please note the transaction will appear on your statement as The Kindred Co Pty Ltd.

Insider Rewards Program Terms and Conditions
Welcome to the Isle of Mine Insider Rewards Program! These Terms and Conditions outline the rules and regulations for participation in our loyalty program. By joining the Insider Rewards Program, you agree to abide by these terms. Please read them carefully.
1. Membership Eligibility:
1.1. The Insider Rewards Program is open to individuals aged 18 years and above. 1.2. Membership is free and available to customers who sign up on isleofmine.com.au.
2. Earning Points:
2.1. Members earn Insider points for qualifying purchases made only at isleofmine.com.au
2.2. Points are earned based on the purchase amount before taxes and shipping fees.
2.3. Points are awarded at a rate determined by Isle of Mine and are subject to change without prior notice.
3. Redeeming Points:
3.1. Insider points can be redeemed for discounts on future purchases only at isleofmine.com.au
3.2. Points cannot be redeemed for cash or transferred to another member's account.
3.3. Points cannot be combined with other offers or promotions unless otherwise specified by Isle of Mine.
4. Member Communication:
4.1. By joining the Insider Rewards Program, you consent to receive communication from Isle of Mine, including but not limited to promotional offers, account updates, and program information.
4.2. Members can opt-out of communication at any time by adjusting their communication preferences in their account settings or by contacting customer service: online@isleofmine.com.au
5. Account Information:
5.1. Members are responsible for maintaining accurate and up-to-date account information, including contact details and email address.
5.2. Isle of Mine is not liable for any loss or inconvenience caused by inaccurate account information provided by the member.
6. Termination of Membership:
6.1. Isle of Mine reserves the right to terminate a member's participation in the Insider Rewards Program at any time without prior notice or explanation.
6.2. Membership may be terminated if a member violates these Terms and Conditions or engages in fraudulent activity.
7. Modification of Terms:
7.1. Isle of Mine reserves the right to modify, suspend, or terminate the Insider Rewards Program, including these Terms and Conditions, at any time without prior notice.
7.2. Changes to the program will be effective immediately upon posting on the Isle of Mine website.
7.3. Should the program terminate for any unforeseen reason, members will be given a minimum of 30 days to redeem their points, after which all points will expire.
8. Governing Law:
8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
9. Contact Information: If you have any questions or concerns about the Insider Rewards Program or these Terms and Conditions, please contact us at online@isleofmine.com.au

By joining the Insider Rewards Program, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.